Volunteer Receptionist


Reports To
Clearinghouse Coordinator

Purpose
Answer the telephone. Prepare client and record for intake.

Responsibilities:
  • Complete orientation and attend on-going training.
  • Listen to and log daily voice mails. Respond to calls as needed with direction from CC.
  • Answer incoming client calls and gather precise demographic information, be able to stop the story while encouraging client.
  • Explain Love INC position, policy, and procedure.
  • Pray for client specific to need and God’s love for them.
  • Check existing client files and record (or confirm) client information, link hard card history to record.
  • Maintain an accurate log of client calls.
  • Greet volunteers and ensure that they sign-in and out of their shift.
  • Maintain client confidentiality.
  • Keep volunteer time records.

Qualifications
  • Personal relationship with Jesus Christ and agreement with the Apostles’ Creed.
  • Good telephone and communication skills.
  • Ability to work independently and cooperatively.
  • Reliability and dependability.

Please fill out the
volunteer form if interested!